Privacy & Policy

Unlike a purely offline tool, Thikana needs an account so that listings can be tied to a real owner and tenants can reach them. We collect the following:

Account information

• When you sign in with Google, Apple, or email, we receive your name, email address, and profile photo where provided. If you use Apple's "Hide My Email" option, we only ever see the relay address Apple gives us.
• Details you add to your profile yourself, such as your display name, phone number, and profile picture.
• Your language preference (English or Bangla) and app settings.

Listing information (owners)

• Property details you submit through the posting wizard: city, area and address, rent, number of bedrooms, property type, furnishing, tenant preference, and any description you write.
• Photos of the property that you upload.
• The contact details you choose to publish with the listing so tenants can reach you.
• The status and review history of each listing, including submissions, approvals, rejections, edits, and resubmissions.

Activity information (tenants)

• Listings you save to your favourites, so they are there the next time you open the App.
• Search and filter preferences used to show you relevant results, such as city, area, rent range, bedrooms, property type, furnishing, and tenant preference.

Device and technical information

• A push notification token for your device, used only to deliver notifications from the App.
• Basic technical data such as device type, operating system version, and app version, used to diagnose crashes and fix problems.

We do not collect your precise GPS location, and we do not sell your personal information to anyone.

• To create and maintain your account and profile.
• To publish approved listings and let tenants search, filter, and browse them.
• To review submitted listings for accuracy and misuse before they appear publicly, and to tell you why a listing was rejected.
• To show a daily featured pick and keep search results relevant.
• To send push notifications and in-app announcements about your listings and the service.
• To enforce fair use, including the limit of two new listings per owner per day.
• To keep the platform safe: preventing fraud, spam, duplicate or misleading listings, and abuse.

Thikana works by connecting owners and tenants directly, so some information is visible to other users by design. When your listing is approved, the property details, the photos you uploaded, and the contact information you chose to publish become visible to anyone browsing the App.

Please only publish contact details you are comfortable sharing publicly, and avoid putting personal information you want to keep private into listing photos, titles, or descriptions. Your saved favourites and your search activity are private and are never shown to other users.

Because Thikana charges no commission and takes no broker role, conversations between a tenant and an owner happen directly — typically by phone or messaging apps outside of Thikana. Any information you share in those conversations is outside our control and is not covered by this policy. We are not a party to any rental agreement, and we do not handle rent, deposits, or payments between users.

We use push notifications to tell you about things such as the review outcome of a listing you submitted, or important service announcements. The App also has an in-app announcement feed.

You can turn push notifications off at any time from your device settings. Doing so does not delete your account or your listings, but you may miss updates about them.

Thikana relies on a small number of trusted service providers to work. They process data on our behalf, under their own privacy policies:

• Google — sign-in, backend hosting, storage for listing photos, and push notification delivery. Google Privacy Policy
• Apple — Sign in with Apple for users on iOS. Apple Privacy Policy

We keep your account information for as long as your account is active. Listings are kept while they are live and for a reasonable period afterwards so that owners can edit, resubmit, or repost them. When you delete a listing, it is removed from public view; backup copies may persist for a short time before being erased.

If you ask us to delete your account, we remove your profile and your listings. We may retain a limited record where we are required to for legal reasons or to prevent repeated abuse of the platform.

• View and update your profile information at any time in the App.
• Edit, unpublish, or delete any listing you posted.
• Clear your saved favourites.
• Turn push notifications off in your device settings.
• Request a copy of your data, or ask us to delete your account entirely, by emailing us at the address below.

Your data is stored on managed cloud infrastructure and is transmitted over encrypted connections. Access to listing and account data is limited to what is needed to operate and moderate the platform. No system is perfectly secure, so we cannot guarantee absolute security, but we work to protect your information and will act promptly if a problem is discovered.

Thikana deals with property rentals and is intended for adults. It is not directed at children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has created an account, please contact us and we will remove it.

The owner dashboard and in-app chat currently appear in the App as "coming soon" and are not functional. No data is collected through them today. If we launch these features and they change what we collect — for example, storing chat messages between tenants and owners — we will update this policy before doing so.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the App after changes means you accept the revised policy.

If you have any questions about this Privacy Policy, or you want to access or delete your data, you can reach us at:

nooralamabir@gmail.com